External failure costs include:
A) lost sales.
B) costs associated with product repairs made under warranty.
C) product recall costs.
D) all of these

Name: External failure costs include: A) lost sales. B) costs associated with product repairs made under warranty. C) product recall costs. D) all of these
Brand: Quizplus
Rating: 4.7 (44 reviews)

Question

Quizplus · Accepted Answer

External failure costs include all of the options mentioned, i.e. lost sales, costs associated with product repairs made under warranty, and product recall costs.

External Failure Costs Include