Which of the following items used to measure customer response time would not be used to measure manufacturing cycle time?
A) Time it takes to process raw materials into a completed product.
B) Time spent waiting for a machine's availability.
C) Time spent inspecting the materials for quality control.
D) Time spent delivering the product to the customer.

Question

Quizplus · Accepted Answer

The time spent delivering the product to the customer is a measure of customer response time and not manufacturing cycle time, as it is the time taken to transport the finished product to the customer. The other options (A), (B), and (C) are measures of manufacturing cycle time as they involve the internal production process of converting raw materials into finished goods.

Which of the Following Items Used to Measure Customer Response