The number of calls received by a call centre follows a Poisson distribution with an average of 5 calls per minute. For a 1 minute period,
a. Find the expected value.
b. Find the probability of receiving no more than 2 calls.

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The Answer of The number of calls received by a call centre follows a Poisson distribution with an average of 5 calls per minute. For a 1 minute period,
a. Find the expected value.
b. Find the probability of receiving no more than 2 calls.

The Number of Calls Received by a Call Centre Follows