The value of the Hawthorne studies to OB lay in their discovery that:
A) physical working condition had no impact on worker productivity.
B) employee productivity and job satisfaction were directly related to the supervision they received.
C) human needs, attitudes, motives, and relationships were important to worker performance.
D) there is a most effective way to organize every work team, although it will vary among teams.

Question

Quizplus · Accepted Answer

The Hawthorne studies were significant in discovering that human factors such as needs, attitudes, and relationships influence worker performance, rather than simply physical working conditions. This advanced the understanding of organizational behavior by recognizing the importance of considering employee satisfaction and motivation in managing worker performance. Option A is incorrect as the study found factors beyond the physical environment to be important. Option B is also incorrect, as the study looked at a range of factors, not just supervision. Option D is incorrect as there is no one-size-fits-all approach to organizing teams.

The Value of the Hawthorne Studies to OB Lay in Their