A disagreement has arisen between two staff nurses. Both have discussed the situation with the manager. The manager feels that that problem is likely self-solving. How should the manager approach this situation?
A) Allow some time to pass to see if the situation resolves.
B) Support both nurses as they work through this issue.
C) Provide any resources the nurses may need to help solve the problem.
D) Intervene if the problem begins to impact client care.
E) Ignore the situation.

Question

Quizplus · Accepted Answer

The manager should allow time for self-resolution (A), support the nurses (B), provide resources (C), and intervene if client care is affected (D). Ignoring the situation (E) is not advisable.

A Disagreement Has Arisen Between Two Staff Nurses