The nurse has made several "near errors" in client care in the last 2 months. The nurse manager says, "These are simple errors. You just aren't listening." How could the nurse improve listening skills in this situation?
A) The nurse should try to think ahead about what the person talking is going to say.
B) The nurse should hold eye contact with the speaker at all times.
C) When listening to instructions, the nurse should ask anyone who interrupts to wait a moment.
D) The nurse should get sufficient time away from work to rest.
E) The nurse should be careful not to prejudge what the speaker is going to say.

Question

Quizplus · Accepted Answer

The nurse can improve listening skills by minimizing interruptions (C), ensuring adequate rest to maintain focus (D), and avoiding prejudgment to fully understand the speaker's message (E).

The Nurse Has Made Several "Near Errors" in Client Care