A nurse manager does not like conflict and would like to allow instances of bullying to "go away on their own." What rationale by the manager's supervisor is the most important?
A) "The Joint Commission requires that we address instances of bullying."
B) "We don't want to run off good nurses."
C) "If you let bullying go, it just gets worse and more frequent."
D) "A bully makes the work environment unpleasant for everyone."

Question

Quizplus · Accepted Answer

All of the options are important to consider, but option C is the most important in this situation. Allowing instances of bullying to "go away on their own" can actually make the situation worse, as bullies often continue their behavior if it goes unchecked. It can also create a culture where bullying is acceptable, which can be detrimental to team morale and patient care. The Joint Commission requirement (option A) is important to take into account, but not as critical as addressing the issue before it escalates. While running off good nurses (option B) is not ideal, allowing bullying to continue can also lead to good nurses leaving. Option D is also important to consider, as a bully can create an unpleasant work environment that affects everyone's job satisfaction and ability to provide quality care.

A Nurse Manager Does Not Like Conflict and Would Like