Jane has been passed over several times for a promotion in her department. She wants to talk to her supervisor, but every time she decides to make an appointment, she gets nervous. She avoids making the appointment because she is afraid she will say the wrong thing or behave awkwardly. What behavioural technique would be particularly helpful for Jane's problem?
A) Reinforcement
B) Punishment
C) Role-play
D) Modeling
Correct Answer:
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