An example of a service high in credence attribute is _____________.
A) Extreme sports
B) vacation
C) spa
D) musical performance
E) surgery

Question

Quizplus · Accepted Answer

Services with high credence attributes are those that are difficult for consumers to evaluate even after consuming them. Surgery falls into this category because consumers may not have the technical knowledge or expertise to assess the quality of the service or the outcome, making them rely heavily on the expertise of the service provider. While extreme sports, vacation, spa, and musical performance may have some level of subjective evaluation, they do not have the same level of uncertainty and risk as surgery.

An Example of a Service High in Credence Attribute Is