If a speaker continues to introduce new information during the closing stage of a conversation,the listener will continue to be as attentive as he/she was during the main engagement.

Question

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The closing stage of a conversation should be used to summarize key points, clarify any misunderstandings, and end the conversation on a positive note. Introducing new information during this stage may cause confusion and overwhelm the listener, leading to a decrease in attentiveness.

If a Speaker Continues to Introduce New Information During the Closing