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Why Are Courtesy,etiquette,and Manners Important at Work

Question 13

Multiple Choice

Why are courtesy,etiquette,and manners important at work?


A) Employers are concerned about the decline of polite behavior in society.
B) People must work together,often under stressful conditions,to meet customer needs.
C) These behaviors help form and maintain effective working relationships.
D) Failure to demonstrate these behaviors can lead to interpersonal conflicts.
E) All of the above

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