A formal procedure for resolving disputes if the parties have a disagreement regarding the interpretation of a collective agreement is called a
A)complaint procedure
B)grievance procedure
C)problem-solving mechanism
D)collective bargaining
E)collective management

Question

Quizplus · Accepted Answer

A grievance procedure is a formal process for resolving disputes that arise between management and employees over the interpretation or application of a collective agreement. It typically involves a series of steps, such as written complaints, meetings with management, and arbitration, aimed at reaching a satisfactory resolution.

A Formal Procedure for Resolving Disputes If the Parties Have