Continuous improvement involves the search for and implementation of the best way to do something as practiced by other organizations or in other parts of one's own organization.

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Benchmarking is a tool used in continuous improvement to identify best practices and processes used by other organizations or in other parts of one's own organization, and then adapt and implement them to improve one's own processes. Therefore, benchmarking is a part of the continuous improvement process, but not the same as continuous improvement itself.

Continuous Improvement Involves the Search for and Implementation of the Best