When managers have an illusion of control bias, they often:
A) promote mutual adjustment.
B) centralize decision-making authority.
C) decentralize decision-making authority.
D) implement a collateral structure.

Question

Quizplus · Accepted Answer

When managers have an illusion of control bias, they tend to overestimate their ability to control outcomes and tend to centralize decision-making authority rather than promoting mutual adjustment or decentralizing decision-making authority. By centralizing decision-making authority, they believe they can maintain greater control over the outcomes, which reinforces their sense of control.

When Managers Have an Illusion of Control Bias, They Often