E-mail and memos are standard forms of internal communication that follow similar structure and formatting.

Question

Quizplus · Accepted Answer

Whether electronic or hard copy, direct internal messages generally contain four parts: (a) an informative subject line that summarizes the message, (b) an opening that reveals the main idea immediately, (c) a body that explains and justifies the main idea, and (d) an appropriate closing.

E-Mail and Memos Are Standard Forms of Internal Communication That