Samantha must use e-mail frequently to communicate with others in her new job. What is the best advice to give her?
A) Consider composing important messages offline.
B) Use general tags such as Hi! or Important as the subject line to catch the reader's attention.
C) Add frequent emoticons, such as happy faces, to appear friendly and approachable in e-mail messages.
D) Always press "Reply to All" when replying to e-mail messages.

Question

Quizplus · Accepted Answer

If a message is important, Samantha should think about using her word processing program to write offline. She should not use frequent emoticons or use general tags as subject lines; these are unprofessional and ineffective. She should also be careful that she doesn't reply to a group of receivers when she intends to answer only one.

Samantha Must Use E-Mail Frequently to Communicate with Others in Her