Which of the following explanations is most effective when denying a customer's request for credit?
A) Your request for credit has been denied.
B) Because you have not been employed for the past 15 months and have credit debts of over $4,000, we will not be able to grant you credit at this time.
C) Although your credit rating does not meet our minimum standards, we would be happy to reconsider your application if you add a cosigner.
D) Your failure to meet our standards will not allow us to issue you a credit account.

Question

Quizplus · Accepted Answer

"Although your credit rating does not meet our minimum standards, we would be happy to reconsider your application if you add a cosigner" effectively uses the passive voice, provides a clear explanation, and offers an alternative. Other responses are too harsh, too graphic, or place the blame on the reader.

Which of the Following Explanations Is Most Effective When Denying