A firm uses information technology to break down functional barriers and create a work system based on business processes, products, or outputs rather than on functions or inputs in
A) restructuring.
B) benchmarking.
C) reengineering.
D) decentralization.
E) delayering

Question

Quizplus · Accepted Answer

Reengineering involves the radical redesign of business processes to achieve improvements in performance, quality, and speed. One way to achieve this is by using information technology to break down functional barriers and create a work system based on business processes, products, or outputs rather than on functions or inputs. Therefore, the best choice is C) reengineering.

A Firm Uses Information Technology to Break Down Functional Barriers