Refer to the scenario below to answer the following questions.
Human Resources Selection (Scenario)
Denise has been asked by her boss, Stephen, the vice-president of human resources, to review the selection methods their firm has been using and to recommend improvements for future recruiting. It seems that recent hires have not been working out, and this has caused friction between the human resources department and the front-line managers who have to utilize the talent sent to them. In addition, there was currently a need to hire some top executives in the company, and due to the responsibility these positions carry, Stephen wanted to ensure they selected the best possible candidates.
-In interviewing candidates for a management position in the accounting department, Denise presented applicants with an imaginary scenario dealing with a customer who is unhappy with a billing discrepancy. She then asked each applicant to participate in a role playing exercise to see how they would resolve the problem. This selection method is known as a __________.
A) realistic job preview
B) situational interview
C) work sampling test
D) group interview
E) multiperson comparison

Question

Quizplus · Accepted Answer

The selection method described in the scenario, where applicants are presented with a scenario and asked to participate in a role-playing exercise to see how they would resolve the problem, is known as a situational interview. A realistic job preview involves showing applicants what the job they are applying for entails, a work sampling test involves observing applicants performing tasks related to the job, a group interview involves interviewing several candidates at the same time, and a multiperson comparison involves comparing several candidates' qualifications against each other. None of these methods are described in the scenario.

Refer to the Scenario Below to Answer the Following Questions