Which of the following statements concerning operations management is true?
A) It is not required in service organizations.
B) It is primarily concerned with the input stage of the transformation process.
C) It has little to do with organizational productivity.
D) It encompasses both services and manufacturing organizations.
E) It only applies to organizations that produce something.

Question

Quizplus · Accepted Answer

Operations management encompasses both services and manufacturing organizations. It involves designing, running, and improving the systems and processes used to create products or services. This includes everything from supply chain management to quality control to workforce management.

Which of the Following Statements Concerning Operations Management Is True