When attempting to solve important and difficult problems that involve uncertainty and ambiguity,media that are ____ in richness should be used,since such media are more likely to promote rapid,effective communication.
A) moderate
B) high
C) low
D) none of these;media richness is unrelated to communication effectiveness

Question

Quizplus · Accepted Answer

High richness media, such as face-to-face communication or video conferencing, allow for immediate feedback and rich sensory cues, which can help reduce uncertainty and ambiguity in communication, leading to more effective problem-solving. Lower richness media, such as email or written memos, may not convey tone, nonverbal cues, or allow for immediate clarification, which can lead to slower, less effective communication.

When Attempting to Solve Important and Difficult Problems That Involve