Max is attempting to listen to his friend on the phone while watching a baseball game on television.This example illustrates which of the information processing barriers to listening?
A) Receiver apprehension
B) Shifting attention
C) Processing rate
D) Information overload

Question

Quizplus · Accepted Answer

Shifting attention is the information processing barrier to listening that is illustrated in this example. Max is attempting to simultaneously listen to his friend on the phone and watch a baseball game on television, which requires him to constantly shift his attention back and forth between the two sources of information.

Max Is Attempting to Listen to His Friend on the Phone