Deficient interpersonal communication was a factor in 70-80% of all accidents over the past 20 years.

Question

Quizplus · Accepted Answer

This statement is supported by research conducted in various industries such as aviation, healthcare, and manufacturing. Poor communication, such as misinterpretation, misunderstandings, unclear instructions, and inadequate information exchange, can lead to errors, incidents, and accidents. Therefore, enhancing interpersonal communication skills and teamwork is crucial for improving safety and reducing risk in organizations.

Deficient Interpersonal Communication Was a Factor in 70-80% of All