For the first time,your company is implementing the tool called benchmarking to set performance standards.In a memo you received introducing the new effort,you noticed an error.Which of the following statements was (were) wrong?
A) Benchmark analyses establish a baseline for comparison.
B) Benchmark analyses can be internal or external.
C) This approach provides an objective basis for making improvements.
D) Implementing changes for quality improvement is part of the benchmarking process.
E) The ultimate goal of benchmarking is to achieve competitive advantage.
Correct Answer:
Verified
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