It is inappropriate to acknowledge informal communication at work.
Correct Answer:
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Q68: When answering a telephone at work:
A) Speak
Q69: For work-related matters, your voice-mail message should:
A)
Q70: Formal communication may occur when talking with
Q71: The only appropriate time to use profane
Q72: A successful business presentation begins with:
A) A
Q74: Foul language at work is:
A) Appropriate if
Q75: The one word that often dominates our
Q76: Effective communication is necessary for workplace success.
Q77: The goal of communication is to create
Q78: The communication process involves noise and feedback.
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