Which of the following is a value-added activity?
A) Reordering parts
B) Rework
C) Processing sales orders
D) Handling customer complaints

Question

Quizplus · Accepted Answer

Processing sales orders is a value-added activity, as it directly contributes to generating revenue for the company.

Answer: D 
 Handling customer complaints can also be considered a value-added activity, as it helps to maintain customer satisfaction and loyalty, which can lead to repeat business and positive word-of-mouth advertising.

Which of the Following Is a Value-Added Activity