When you are communicating with someone who is emotionally excited,you should
A) focus on the message.
B) mentally summarize the message.
C) become aware of the self-focus and shift it.
D) remain calm and communicate your interest to the speaker.

Question

Quizplus · Accepted Answer

When communicating with someone who is emotionally excited, it is important to remain calm and show that you are attentive to what they are saying. This can help to de-escalate their emotions and allow for more effective communication to take place.

When You Are Communicating with Someone Who Is Emotionally Excited,you