Define OM and provide some examples of what operations managers do.
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Q4: A customer benefit package (CBP) includes _.
A)
Q43: Differentiate between a good and a service.What
Q44: Which is generally related to service operations?
A)tangible
Q46: A golf simulator in a retail sports
Q47: Service organizations generally
A)are in close proximity to
Q49: A value creation process could be any
Q50: The three issues that are at the
Q51: Though there are similarities between goods and
Q52: Which one of the following statements about
Q53: Which of the following is not a
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