________ is a philosophy of continuous improvement of products and processes.
A) Just-in-Time (JIT) Management
B) Enterprise Resource Planning (ERP)
C) Supply Chain Management (SCM)
D) Total Quality Management (TQM)

Question

Quizplus · Accepted Answer

Total Quality Management (TQM) is a philosophy that focuses on the continuous improvement of products and processes through an organization's commitment to customer satisfaction, employee empowerment, and leadership involvement. TQM involves identifying and eliminating defects or errors in products or services, and continuously striving for enhanced quality in all aspects of the organization's operations. JIT, ERP, and SCM are all management systems or approaches, but they do not necessarily have the same level of emphasis on quality improvement as TQM does.

________ Is a Philosophy of Continuous Improvement of Products and Processes