Susan is interviewing for a job. Although she is smiling and making good eye contact with her interviewer, he notices that she is also tapping her foot rapidly on the floor. Despite her best intentions, what is Susan exhibiting?
A)Nonverbal leakage
B)Illustrators
C)Emblems
D)Miscommunication

Question

Quizplus · Accepted Answer

Susan is exhibiting nonverbal leakage, which refers to unintentional nonverbal behaviors that reveal true feelings or emotions that may contradict her verbal communication. In this case, her rapid foot tapping may suggest anxiety or nervousness, even though she is trying to appear calm and confident through her smile and eye contact.

Susan Is Interviewing for a Job