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Mel Torme,sales Manager for Hokque,Inc

Question 164

Essay

Mel Torme,sales manager for Hokque,Inc.has received numerous customer complaints about the length of time it takes to receive an order.He has gathered the following information from a recent order to help him understand the issue.
Hours Required
Process customer order 1
Wait for direct materials to arrive 24
Fabrication of parts 30
Move parts to assembly area 8
Wait for machine time 45
Assembly of parts 24
Move parts to finishing department 3
Wait for machine time 24
Finishing
a.Calculate the delivery cycle time for the order.
b.Calculate the manufacturing cycle time for the order.
c.Calculate the value-added time for the order.
d.Calculate the manufacturing cycle efficiency.

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