From a customer's perspective,the time lapse between receipt of an order and the point when the product is pulled from inventory for a retailer is referred to as
A)Non-value added.
B)Wasted time.
C)Internal process time.
D)None of these answer choices are correct.

Question

Quizplus · Accepted Answer

Non-value added time is the time that elapses between when an order is received and when the product is pulled from inventory. This time is considered non-value added because it does not add any value to the product or the customer.

From a Customer's Perspective,the Time Lapse Between Receipt of an Order