To balance the scorecard,organizations should also select
A)Leading measures.
B)Qualitative measures.
C)Quantitative measures.
D)All of these answer choices are correct.

Question

Quizplus · Accepted Answer

In order to have a balanced scorecard, organizations should select leading measures (measures that predict future outcomes), qualitative measures (measures that cannot be directly measured with numbers, like customer satisfaction), and quantitative measures (measures that can be expressed with numbers, like sales revenue). All of these answer choices are necessary to create a comprehensive scorecard that can accurately measure and track an organization's performance.

To Balance the Scorecard,organizations Should Also Select