From a customer's perspective,the time lapse between receipt of an order and the point when the product is pulled from inventory for a retailer is referred to as
A)Non-value added.
B)Wasted time.
C)Internal process time.
D)None of these ans choices are correct.

Question

Quizplus · Accepted Answer

Non-value added time is the time that is spent on activities that do not add value to the product or service. In the context of retail, the time lapse between receipt of an order and the point when the product is pulled from inventory is non-value added time because it does not add any value to the product or service.

From a Customer's Perspective,the Time Lapse Between Receipt of an Order