Internal failure costs include
A)field repairs.
B)rework.
C)liability claims
D)warranty expenses.
E)supplier evaluations.

Question

Quizplus · Accepted Answer

Internal failure costs include costs incurred due to non-conformance to quality requirements during production or delivery of a product or service. Rework, scrap, and sorting and inspection costs are examples of internal failure costs. The other options (A, C, D, and E) are not examples of internal failure costs.

Internal Failure Costs Include