After Attending a Seminar on the Importance of Knowledge Management

After attending a seminar on the importance of knowledge management, the managers of TCH Corporation developed a set of objectives their knowledge management system should address.As their next step, the managers should:

A) Lay out database specifications for the system.
B) Interview employees to determine their level of knowledge and misunderstanding of organizational processes.
C) Both lay out database specifications for the system and interview employees to determine their level of knowledge and misunderstanding of organizational processes.
D) Neither lay out database specifications for the system nor interview employees to determine their level of knowledge and misunderstanding of organizational processes.