On a Cost of Quality report, which of the following cost items should be classified as an external failure cost?
A) Net cost of scrap
B) Technical support provided to suppliers
C) Customer returns of defective products
D) Supplies used in the quality inspection program
Correct Answer:
Verified
Q221: Managers who practice total quality management
A)invest more
Q222: The costs incurred when poor quality goods
Q223: Which of the following is an example
Q224: The cost of training quality control supervisors
Q225: Costs incurred in detecting poor quality goods
Q227: The costs incurred when poor quality goods
Q228: If a company were to increase its
Q229: What type of costs are incurred to
Q230: If a company were to increase its
Q231: Which of the following is an example
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