Which is NOT an example of outsourcing?
A)A company located in the United States has a different company in India handle customer complaints and inquiries.
B)A company with headquarters in the United States has a different company in Mexico manufacture some products because the labor is cheaper.
C)A company with headquarters in the United States has a different company in the United States handle the payroll function.
D)Company XX with headquarters in the United States makes the parts for a complex product at Company XX's plant in Canada.

Question

Quizplus · Accepted Answer

Outsourcing involves contracting out a business process to another company. In option D, the company is using its own plant in Canada, which is not outsourcing but rather offshoring or internal production.

Which Is NOT an Example of Outsourcing