Which of the following is a measure of the satisfaction level of website users?
A) the extent to which a user can accomplish simple tasks on the first visit to the site
B) how quickly and efficiently a user performs tasks after learning the site's basic design
C) the number of mistakes users make when they attempt to accomplish a task and how easily they can recover from those mistakes
D) the ratings of individual experiences on the website by the users

Question

Quizplus · Accepted Answer

The ratings of individual experiences on the website by the users are a direct measure of their satisfaction level with the site. This feedback represents their subjective perception of the site's overall usability, functionality, efficiency, and content quality. Other options such as task completion, performance speed, and error recovery are important usability metrics but are more indirect measures of user satisfaction.

Which of the Following Is a Measure of the Satisfaction