In a balanced scorecard system, if employee excellence was one of the critical factors, which of the following would be a relevant KPI?
A) Revenue growth
B) Production yield rate
C) Market share
D) Employee training hours

Question

Quizplus · Accepted Answer

Employee training hours would be a relevant KPI for employee excellence as it indicates the investment in improving employee skills and knowledge, which can have a positive impact on overall performance and quality. The other options, such as revenue growth, production yield rate, and market share, may be relevant KPIs for other critical factors such as financial performance or customer satisfaction.

In a Balanced Scorecard System, If Employee Excellence Was One