Arnett is looking for a new Web portal to use to access information that interests him on the Internet.The one he currently uses is too slow when loading web pages because each page is cluttered with ads and videos.In terms of the service quality dimensions,Arnett is unhappy with which dimension of this service?
A) assurance
B) tangibility
C) reliability
D) responsiveness
E) empathy
Correct Answer:
Verified
Q125: customer contact audit refers to
A) the initial
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