Which of the following common functional areas in an information systems department maintains the environmentally controlled areas in which servers and communications equipment are located?
A) Operations
B) End-User Support and Help Desk
C) Services Administration
D) Systems

Question

Quizplus · Accepted Answer

Operations is the functional area that is responsible for maintaining and managing the facilities and equipment used in an information systems department. This includes maintaining the environmentally controlled areas where servers and communications equipment are located, as well as managing software and hardware systems. End-User Support and Help Desk is focused on providing support to end-users, Services Administration is responsible for managing services, and Systems is focused on developing and managing the various systems used in an organization.

Which of the Following Common Functional Areas in an Information