What do internal measures relate to?
A)Processes that create value for the customer
B)Financial aspects of the business
C)Customer satisfaction survey
D)Shareholders that rely on ROI

Question

Quizplus · Accepted Answer

Internal measures relate to the processes that create value for the customer. These measures help organizations to monitor and improve their internal processes, ultimately leading to better performance and enhanced customer satisfaction. Internal measures may include metrics related to product quality, efficiency, and innovation, among others.

What Do Internal Measures Relate To