________ is a form of resistance when users continue to use a manual process instead of adopting a new information system.
A)Acceptance
B)Aggression
C)Avoidance
D)Aggravation

Question

Quizplus · Accepted Answer

Avoidance is a form of resistance where users intentionally avoid using a new information system and continue to use their old manual processes instead. This can occur when users perceive the new system as difficult to learn or not worth the effort of changing their established routines.

________ Is a Form of Resistance When Users Continue to Use