The planning/control cycle has two control steps: (1)control the direction by comparing results with the plan and (2)control the direction by increasing organization diversity and synergy.

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The planning/control cycle has two control steps: (1) control the direction by comparing results with the plan and (2) control the direction by taking corrective actions when necessary. Increasing organization diversity and synergy is a strategy for enhancing performance, but it is not one of the control steps in the planning/control cycle.

The Planning/control Cycle Has Two Control Steps: (1)control the Direction