Which of the following is NOT a feature of effective listening?
A) Develop an opinion about the sender's message as soon as possible to guide you through the rest of the sender's message
B) Show interest by maintaining eye contact and giving verbal acknowledgments
C) Empathise with the sender's background and point of view when interpreting the sender's message
D) Provide feedback by rephrasing the sender's main points at appropriate conversational breaks

Question

Quizplus · Accepted Answer

Developing an opinion about the sender's message as soon as possible can hinder effective listening as it may cause the listener to prematurely dismiss or misinterpret parts of the message. Effective listening requires being open-minded and fully understanding the message before forming an opinion. The other options - maintaining eye contact and giving verbal acknowledgments, empathizing with the sender's background and point of view, and providing feedback by rephrasing the sender's main points are all features of effective listening.

Which of the Following Is NOT a Feature of Effective