Functional structures tend to have higher dysfunctional conflict and poorer coordination across units than other forms of departmentalisation.

Question

Quizplus · Accepted Answer

Functional structures organize departments based on specialized functions or skills, such as finance, marketing, and operations. This can lead to conflicts and coordination issues because employees may focus more on their own department's goals and objectives rather than the overall goals of the organization. Additionally, communication and collaboration across departments may be limited, as each department has its own distinct set of skills and knowledge that may not be shared or integrated effectively with other units.

Functional Structures Tend to Have Higher Dysfunctional Conflict and Poorer