Which of the following should be undertaken to addresses multiple audiences with different needs?
A) Using personal pronouns to ensure that all members of the audience have the same interpretation
B) Writing a document in an informal style, if it is meant for both internal and external audiences
C) Placing background and explanatory information under the same heading
D) Using table of contents so that readers can turn to the portions that interest them
E) Avoiding assumption on the degree of knowledge that decision makers will have

Question

Quizplus · Accepted Answer

While addressing multiple audiences with different needs in a message, it is important to use table of contents so that readers can turn to the portions that interest them. One should also place background and explanatory information under different headings, avoid using pronouns, and assuming the degree of knowledge that decision makers will have.

Which of the Following Should Be Undertaken to Addresses Multiple