Nicole Campbell has finished designing a website for the travel company that she works for.She now needs to test its usability.Which of the following according to usability expert,Jakob Nielsen,should Campbell most likely do?
A) Take note of what users feel they can do on the site
B) Observe and examine people use the site
C) Interact informally with people to know preferences
D) Use a questionnaire to track people's opinions
E) Get an expert to run through the website

Question

Quizplus · Accepted Answer

Usability testing is an important step in document design. To know whether a design is functional, it is good to test it with an audience. According to usability expert, Jakob Nielsen, the best usability testing involves watching people use the communication. Listening to what they think they do can often be misleading.

Nicole Campbell Has Finished Designing a Website for the Travel