Elaine often volunteers to help others when they run into problems with their projects.She is very positive,always on time,and never calls in sick.Exhibiting ________ is likely to create positive impressions among Elaine's colleagues and manager.
A) TPB
B) CWB
C) OCB
D) POS
E) OB

Question

Quizplus · Accepted Answer

Elaine's behavior can be classified as Organizational Citizenship Behavior (OCB), which refers to voluntary actions that go beyond the formal job requirements and benefit the organization as a whole. By volunteering to help others, being positive and reliable, and showing dedication to the team, Elaine is exhibiting OCB, which can create positive impressions among her colleagues and manager. The other options (TPB, CWB, POS, OB) do not accurately describe Elaine's behavior in this scenario.

Elaine Often Volunteers to Help Others When They Run into Problems